Customer Support

We're here to help — before your order, during, and long after it arrives.

Order questions

Need to check on a delivery, change an address, or track a package? Email us at support@nourvx.com with your order number and we'll get back to you within 1 business day.

Returns & exchanges

Not quite right? Items can be returned within 30 days of delivery in their original condition. Reach out to our support email and we'll send over a prepaid return label and walk you through the next steps.

Shipping

Most orders ship within 1–2 business days. You'll receive a tracking link by email as soon as your order is on its way.

Something else?

If your question isn't covered here, just send us a message — a real person reads every email, and we'll do our best to sort things out quickly.